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Outstanding Performance Award Press Release

7/31/2019 (Permalink)

Local SERVPRO Franchise Receives
Outstanding Performance Award

Industry leader in cleanup and restoration services recognizes
top-performing franchises at 50
th Annual Convention

Boca Raton, FL (Grassroots Newswire) July 16, 2019 - SERVPRO of South Palm Beach received the CHAIRMAN'S Platinum award at SERVPRO’s recent 50th Annual Convention. The event, themed “Making History,” was held from June 24-28 at the Sacramento Convention Center in Sacramento, California, where the company was founded.

“It is always gratifying to earn a distinction for our business,” said Joshua Ruderman, SERVPRO of South Palm Beach Owner, “but it feels especially good this year. We are proud to be a member of the SERVPRO franchise family as the company celebrates 50 years of franchising success. SERVPRO’s ongoing commitment to providing innovative tools, ongoing training, and an ever-evolving business framework gives entrepreneurs like us a roadmap for success. We are proud to be part of SERVPRO’s team of dedicated disaster remediation professionals, and to know that we have both the tools and the knowledge to serve home and business owners in our community should the need arise.”

The company’s 50th Annual Convention was a celebration of the company’s history and a showcase of small business best practices and cutting-edge restoration and remediation technology. The event featured a variety of workshops and group sessions ranging across 37 different topics. Attendees gained knowledge and hands-on experience to help them build and grow their businesses and strengthen ties with both residents and businesses in their local communities. Highlights of the convention included a keynote address by motivational speaker Jon Gordon and an awards ceremony recognizing the achievements of top-performing franchisees.

“SERVPRO has come a long way since Ted and Doris Isaacson started the company as a painting business in Sacramento in 1967,” said Rick Isaacson, chief executive officer of SERVPRO. “In 1969, they used their cleanup and restoration background to take their new company in a different direction and never looked back. SERVPRO’s professional services network now includes more than 1,700 individually owned and operated franchises across the U.S. and Canada. Our annual convention brings this diverse group of entrepreneurs together to learn from industry experts and gives us an opportunity to recognize our top-performing franchises. We are incredibly proud of each of these dedicated professionals and the world-class service they provide to their customers and their communities.”

For more information about SERVPRO of South Palm Beach, please contact Joshua Ruderman at (561) 391-3366 or or visit


Founded in 1967, the SERVPRO Franchise System is a leader and provider of fire and water cleanup and restoration services and mold mitigation and remediation. SERVPRO’s professional services network of more than 1,700 individually owned and operated Franchises responds to property damage emergencies ranging from small individual disasters to multi-million dollar large-loss events. Providing coverage in the United States and Canada, the SERVPRO System has established relationships with major insurance companies and commercial clients, as well as individual homeowners.

Clean Up Water Quickly to Avoid Mold Growth

7/23/2019 (Permalink)

Mold on drywall in a Highland Beach, FL building

Your business in Highland Beach,FL, is an everyday source of pride, service, and concern over a hundred things that must be kept in order to remain profitable. Water damage can affect your business as a result of weather, insect or rodent infiltration or an aging building, and is not one of the concerns you want to be faced with.

Water Damage and Mold Prevention Checkpoints

With water comes the potential for mold growth, as spores that exist nearly everywhere can take hold and reproduce quickly – often within 24 to 48 hours. Mold can weaken wood and other materials, causing soft spots or structural failure if not remedied in the early stages, but may be prevented by checking the following areas:

  • Roof leak occurring from failed flashings, inadequate gutters, or gaps between materials that need to be filled with caulk
  • Improperly sealed or loose caulk, or weather stripping around windows and doors
  • Burst pipes, malfunctioning water heaters, running toilets and swamp coolers
  • Leaking valves or fittings, or other faulty plumbing problems

Be Watchful 

Any maintenance staff should routinely keep their eyes open for potential leaks or dripping, and fix anything right away. If it is beyond the scope of their ability, a plumbing professional should be arranged for and the repair should be done immediately. Mold growth can happen very quickly, so it is important to make any repairs and dry things out as quickly as possible.

Get Help if Needed

If more severe situations are discovered that entail water damage with mold, a trained mold and water remediation service in Highland Beach,FL, should be contacted in order to clean things up safely and restore a sound environment. High powered fans, dehumidifiers and other means can be employed to retard mold growth and appropriate cleaning and restoration can begin.

Prevention is the name of the game, but if the unexpected happens and you find water damage, take immediate action to prevent a worsening problem. Your business is less likely to suffer if these areas are monitored.

How Fires Can Lead to Water Damage

7/17/2019 (Permalink)

Fire damage in Boca Del Mar, FL

When you think about the destructive power of fire, you may think that water is about the only thing that can temper the flames. Indeed, if you a fire rages through your Boca Del Mar, FL, home, firefighters will use as much water as it takes to get it under control and minimize fire damage as much as possible. However, you may not realize that the very mechanism firefighters employ to eliminate the fire could also cause additional damage. In some cases, the water might even cause more damage than the flames.

How House Fires Start

There are many causes for fires in the home. Fire damage can vary considerably from minor and almost undetectable to severe and utterly destructive. It's important to understand how residential fires typically start so you can be aware of how to prevent them.

  • Unattended candles
  • Unattended food on the stove or in ovens
  • Improperly discarded cigarette butts
  • Faulty wiring or heating systems

How Firefighters Attack Them

Water is the most obvious method firefighters use to put out fires, but it's not the only solution. Fire extinguishers can be effective at subduing fires. Many of these devices spray out foam or other chemicals. Sometimes, firefighters will even let the fires burn out until until there is no more fuel.

When They Use Water

The image of a firefighter with a fire hose is a common one. When these first responders use hoses, they're not shy about putting large quantities of water on the fire. This is great for taking care of the flames, but it can also produce flooding and other water damage. Spraying water on the fire can ruin drywall, flooring and ceiling. This can also compromise the roof. This is why it's important to hire a professional restoration company that can handle both fire and water cleanup.
You've got enough fire damage to worry about, but don't forget about the problems water can cause in a fire. Make sure you hire the right team to help with water removal and rebuilding.

Not All Flood Claims are Made Equal

7/8/2019 (Permalink)

Roof damage caused by strong winds is likely covered

How do You Know When You Are Covered?

Flood insurance is tricky. Many homeowner’s policies cover certain flooding, like a sewer backup or bathtub backup, only in certain situations. For instance, if residential plumbing causes a backup, it is likely covered. However, if it stems from a natural flood, then a typical homeowner’s policy will probably not cover your flood claim. Additionally, your coverage may not include any other damages related to the initial flood, like mold growth. However, if you experience roof damage because of a storm’s high winds, which leads to a minor internal flood, your regular coverage may kick in, but how do you know when you’re covered?

Typical Storm Damage

When discussing typical storm damage, you need to consider wind, rain and property. Most insurers cover storm damage under the perils section of the policy, and in this section, they list the precise causes of loss they will cover. For instance, roof damage caused by strong winds is likely covered. Primarily, damage caused by the insurer's definition of a storm is probably covered under a standard policy.

Extreme Storm Damage

However, most policies will specify what severe weather damages they will cover. For instance, many insurance companies will not include a sewer backup caused by a storm surge or other flooding. These events are often deemed extreme weather events and considered too rare for universal coverage, meaning a specific policy, like flood insurance is needed.
Despite the policy breakdowns, after a flood, you may require the help of mitigation and remediation experts in the West Boca Raton, FL, area. These professionals will secure your property using storm shutters and help you determine who is financially liable for the damage to your property and its recovery.
When a flood claim involves external flooding, like a storm surge which causes a sewer backup, flood insurance is likely required for coverage. However, high winds resulting in roof damage and a minor flood may be covered in a standard homeowner’s policy. Therefore, it is best to check with your policyholder to review your coverage and inquire about other policy considerations.

3 Steps To Take After a Building Fire

6/26/2019 (Permalink)

The first step is to board up broken windows and doors

Fire Cleanup Process

Although many businesses in Boca,FL, have a contingency plan for emergencies, no owner wants to be in situation where it needs to be put into place. A fire can be especially disheartening, since the smoke damage often infiltrates areas that aren’t burned. If you are ever in the unfortunate situation of needing fire cleanup, the following steps will help to rebuild.

1. Board Up the Building

Once the fire department leaves the premises and gives you permission to start rebuilding, the first step is to board up broken windows and doors. It’s also a good idea to put tarps over exposed areas in the roof. Even if the fire damage is extensive, it is still important to protect the property. For example, a rainstorm following a fire could introduce water or mold problems in areas that could have been salvaged.

2. Secure the Perimeter

Many business owners fail to see the need to secure a building perimeter after fire damage, but it’s essential for several reasons. The most obvious reason is to prevent theft from possible looting. However, even if there isn’t much left to steal, you still need security fencing. A fire causes building instability, and any injuries on an improperly secured property are a liability to you.

3. Call a Restoration Company

Since very few business owners have experience with fire damage, the best course of action is to call a company that specializes in commercial fire cleanup. They have the knowledge to handle smoke damage and will find the best way to salvage as much property as possible. They also have experience working with insurance companies, so they can walk you through the often overwhelming process.
A fire in your building can be difficult to handle, but it is manageable. Be sure to secure the building to protect it from the elements, looting and people entering the area. Once that has taken place, a restoration company will help you rebuild and quickly get your company back up and running.

How To Avoid Accidental Fire Sprinkler Activation

6/18/2019 (Permalink)

Candles may trigger your sprinkler system

Fire sprinklers are an essential amenity in your commercial building, and their job can be lifesaving in the event of a fire. However, if your sprinklers activate randomly, they can cause significant water damage to your property. Here are some tips for proper sprinkler maintenance in Highland Beach,FL, to help prevent accidental activation.

Keep Heat Sources Away

A sprinkler that is overheated may become activated even if there are no signs of flames or smoke. Some common sources of heat that may trigger your sprinkler system if placed too closely to the sprinklers include:

  • Heat lamps
  • Construction lighting
  • Hearth fires
  • Candles

If any sources that produce an excessive amount of heat are too close to your sprinklers, they may cause a sudden activation. Be cautious when setting up your system and the surrounding area.

Maintain a Heated Building

If your commercial building is not consistently heated in cold weather, the water inside your sprinkler pipes can freeze and cause the piping to break. Broken pipes can then lead to leaking sprinklers, which is why you should be careful not to let the building reach freezing temperatures. In addition, installing foam sleeves or other insulation materials can help protect your pipes from cold weather and are effective sprinkler maintenance tools.

Refrain From Putting Pressure on Pipes

Cold weather is not the only factor that is harmful to your pipes. When sprinkler pipes are weighed down by heavy objects, they can break and cause the sprinklers to go off. Be sure not to hang on the pipes for any reason while working on or examining your sprinkler system, as the weight of the human body is often too much for the pipes to bear.
If you find that your fire sprinklers are leaking or activate suddenly, it’s crucial to keep any resulting water damage under control. Once you have worked on proper sprinkler maintenance, contact a water damage repair expert to help restore your business.

3 Things Not To Do After a Flood

6/14/2019 (Permalink)

Many homeowner’s who experience flooding for the first time are unprepared. Contact SERVPRO of South Palm Beach for your restoration process.

It’s one of many homeowners' worst nightmares: a large storm or local disaster has flooded your neighborhood in Boca Raton, FL. Many who experience flooding for the first time are unprepared and uninformed, not knowing what to do after the flood water has covered the streets or entered their home. To help you prepare, whether you’re facing a flooded home now or foresee its possibility in the future, here are three things not to do after a flood:

1. Remain in your home. For you and your family’s safety, if water has entered your home, it’s important to leave and not reenter until the flooding has subsided. In a flood’s immediate aftermath, the risk of rising water is still imminent due to the possibility of more rain, a compromised levy or busted dam. Find refuge outside the flood area, whether it be in a hotel, a loved one's home or a public shelter.

2. Touch the water. Flood water can be contaminated with any number of bacteria, sewage and/or chemicals that can be harmful to your skin and health. It’s also imperative to avoid standing water to minimize the risk of electric shock from electrical lines and equipment touching the water. If you must enter or be around the water for any reason, protective clothing such as rubber boots should be worn.

3. Fix it yourself. Repairing flood damage in a home can require a large number of construction materials, professional knowledge and skill to ensure the damage is fully repaired and any mold is removed. Instead of trying to take on the job yourself, it’s best to save time and additional headaches by contacting a water damage repair and restoration company.

For any homeowner, flood water is certainly an unwelcome sight. Knowing what to do, or not do, in this type of disaster is imperative to keep you and your family safe and to begin the restoration process successfully.

3 Reasons Your Water Heater Is Making Noise

6/12/2019 (Permalink)

Make sure to do regular maintenance to your water heater

Doing Regular Maintenance on Your Water Heater May Prevent Issues

Just like with most household appliances in Highland Beach,FL, doing regular maintenance on your water heater may prevent issues from arising. As a general rule of thumb, it should usually be on the quiet side. If you are consistently hearing strange noises coming from your machine, it is probably a good time to have it looked at. Here are three reasons why these sounds may be happening.

1. Sediment

Over time, sediment builds up at the bottom. This causes there to be a rumbling sound as the minerals are moved around. Performing a water heater flush regularly can help prevent this from happening. You really only need to do this around once a year, and it is something that you can do on your own, or you can choose to call a professional to help you.

2. Pipes

Older homes come with their own set of interesting sounds, one of which is rattling pipes. If you hear knocking noises coming from inside the walls, it very well could just be the pipes heating up. Although this is usually not an issue related directly to your water heater, you may want to have someone come take a look at what is going on so that you avoid any water damage.

3. Heat Traps

Heat traps are usually located in the pipes on top of the heater. They are there to ensure that the water flows in the right direction. If you hear ticking sounds from around your machine, it could be the heat trap. Typically, this is nothing to be concerned about, but you can talk to a professional about having it replaced if the sound bothers you.

Anytime you suspect something might be wrong, it is a good idea to have a water heater repair professional come take a look. Getting problems looked at as early as you can may help you avoid larger problems down the road. Be sure to do regular maintenance on your appliance so that it lasts as long as possible.

5 Tips for Preventing In-home Mold Growth

5/28/2019 (Permalink)

A sump pump is used to remove any potential flooding before the water can cause greater risk

Mold Prevention Tips

If you have a home in Mission Bay,FL, you may be considering several possible ways to help mitigate potential mold growth. Some of these such as air filtration, a sump pump, ventilation, and regular maintenance can be very effective. Here are a few mold prevention tips you may want to know.

1. Keep Your Home Dry

Because mold spores like to grow in moist and warm environments, keeping your home dry is one important mitigation step. If you find water in your home it's important to clean it up and dry the area as thoroughly as possible.

2. Use Proper Ventilation

The use of proper ventilation such as the fan in your bathroom, an air purifier, a dehumidifier, or a heating and cooling system, they also keep your home dry by helping to keep circulation going throughout the home. It's important to perform proper maintenance on this equipment, follow any manufacturer's instructions.

3. Install a Sump Pump

In the same way air filtration can help keep your home dry, installing a sump pump in your basement can help keep water out of your home. A sump pump is used to remove any potential flooding before the water can cause greater risk.

4. Check for Storm Damage

Checking for damage after a storm may also allow you to solve any potential water problems before they lead to mold. If you find an issue you can call a water damage restoration professional to make repairs and perform any mitigation steps necessary.

5. Make Repairs Quickly

It's also important to make any repairs to issues that could lead to water damage as quickly as possible. Doing so can help prevent long-term damage.

Taking steps like using air filtration, a sump pump, other ventilation, and making quick repairs can help prevent mold growth in your home. If you find mold, or have further questions about prevention methods, then a professional may be able to help.

3 Steps To Remove Soot and Smoke From Contents

5/17/2019 (Permalink)

Many contents with soot or smoke damage can be cleaned and restored

3 Steps To Remove Soot and Smoke From Contents

Many contents with soot or smoke damage can be cleaned and restored. Homeowners should contact a damage mitigation and restoration company that will take these three steps to determine whether an item is a good candidate for content cleaning. Professionals may use specialized cleaning procedures such as dry-cleaning, foam or immersion.

1. Remove the Contents

It is necessary to remove items from the location of a fire in order to provide proper treatment. A restoration company will take all of the items that are likely to benefit from cleaning to an off-site facility. There, the condition of these items will be inspected and trained experts will attempt the most effective cleaning treatments.

2. Assess the Condition

Items covered in soot or with smoke residues can usually be cleaned. Contents that are burned or charred are usually not recommended for cleaning. Fire causes chemical changes to take place in most materials that may cause these items to re-contaminate a structure in which damage has been restored. Items that have been exposed to intense heat may be restored on a case by case basis. In some situations, heat alone may ruin delicate materials or electronic components and replacement may be necessary.

3. Treat the Contents

A variety of cleaning treatments are available for contents, from restoration-grade dry-cleaning to immersion in cleaning solution. Depending on the delicacy and porosity of an item, other approaches such as foam cleaning, spraying and wiping or even abrasive blasting may be the best option. Content restoration professionals have access to all of the equipment and solutions necessary to achieve the best results.

Items that have been treated with dry-cleaning or any other restoration method can be held in content storage until restoration work is complete at a residence in West Boca Raton, FL. Homeowners may prefer to work with a company that provides mitigation, restoration and content cleaning services.