What our Customers say...
Storm Damage Testimonials
The crew was wonderful. Jose was very polite, knowledgeable, and thorough.
We would like to commend Chris for his promptness for arriving at our place of residence exactly when he said he would be here. He was very courteous and took the time to answer and address all of our concerns. He represented your company in a very professional ,respectful , and caring way. He represents SERVPRO exactly as portrayed in the commercials we have watched on television. Prompt, Courteous, Caring, and very Professional.
Great work. Very professional and I strongly recommend SERVPRO.
My rental condominium (1300 square feet) had a deep and offensive stench from the prior tenant's smoking with a yellow film on counters, cabinets, etc. Cleaning the vents and a/c handler had no effect. SERVPRO was very thorough and detailed in their estimate. After I resolved to use their services, they were very prompt in making arrangements and were very timely. I live 900 miles away, so all was done remotely. Could not have been easier. The first treatment eliminated 95% of the odor; cleaning was complete. They provided a second treatment free of charge and we are about 98% there now :). Did these negative reviews use the same SERVPRO of South Palm Beach that I did? Just ask for Josh or Jill and go from there. I had an extreme case and could not be more pleased. Trust me, I am critical.
Excellent customer care and service. All staff members showed a very professional display and seemed to work as a team to deliver the best service. My issues were manifold including mold, nicotine contamination, rust, odor removal and others. All of the problems are now resolved and I would recommend, without reservations, SERVPRO of South Palm Beach, to any of my friends.
I am writing to express my gratitude and appreciation for Doug and your company. Doug knew I am moving into the home with my wife and 15 month old son and he wanted it to be perfect for my family. I know the job took a little longer than expected, but I so greatly appreciate Doug and your teams effort and detail in getting my job done, not just “good enough", but perfect.
Thank you very much to Doug and your entire team
Jennifer is my heroine! I know you are already aware of how competent and professional Jennifer is, but she possesses that extra level of understanding and empathy for what your customers are going through. A company can live or die by its customer service.
Jennifer is customer service at its best.
I called SERVPRO of South Palm Beach after another SERVPRO had scheduled the work and backed out at the last minute. To my surprise, they were able to take on a very difficult cleaning job with very short notice. They had an onsite manager who listened to my concerns, and the workers stayed until it was completed to our satisfaction. The owner of the company, Josh, was prompt, courteous, and extremely helpful in every way. I would absolutely recommend SERVPRO of South Palm Beach.
SERVPRO helped me greatly when I moved into my house. They took care of everything and made my life simple and did an amazing job. I have recommended them many many times and will happily continue to do so.